Role
Product/Service Designer
Context
Academic project & research
Stack
8 tools
Concept & prototype of a municipal app for reporting and tracking road maintenance issues; dual-sided workflow (citizens & municipal services). Innovative smart urban road management project with geospatial dashboard.
Technologies
No‑code builderFigma/WhimsicalNotionService DesignGeo-JSONDashboardBDD spatialesUX/UI
Deliverables
Detailed personas
Journey maps
Service blueprint
No-code prototype with SLA triage
Geo-JSON/DB data flows
Interactive dashboard
Optimized user journey
🎯 Results
Civic app concept validated with functional prototype.
Gallery
